Please make sure you've followed the Getting Started steps if you're having trouble setting up Jaadu to connect over 3G.

If you want to change the number of colors shown when you connect, on the main Servers page, tap the blue icon to the right of your server name, then Advanced > Colors to change to full color mode.

If you're unable to connect after the upgrade, and are using UltraVNC, please read this information about the update.

If you're experiencing crashes using RealVNC after the update, please disable the Zrle encoding in Jaadu (tap the blue arrow button > Advanced > Encodings) for the time being until the next update.

For all other queries, please email support [at] jugaari.com, and be sure to send in the Jaadu Connect log if you're having problems connecting externally.