Windows Troubleshooting
- Cannot connect after v1.3 update, using UltraVNC
- I can connect, but I see only a black screen
- Jaadu connects successfully, but I don't have mouse or keyboard control
- 'Authentication Failed'— how do I fix this?
- 'Server has closed the connection'— how do I fix this?
- 'Connection Timed Out'— how do I fix this?
For additional support questions, contact us.

